Specific features and benefits may vary by physician.
Please contact a Customer CARE Representative for additional
details on service offerings.
Total Access Medical offers a comprehensive suite of medical
and non-medical services that cater to the customized needs
of the individual patient. In addition to the expert level
of medical care provided by each physician, most Total Access
Medical members are entitled to all of the following features
and benefits. These services are paid for by the annual retainer
fee and NEVER require any additional payment in office.
Unrestricted Exam Times
Spend as much time with
your physician as needed regarding any medical or other issue which you need
consult.
Flu and Other Vaccinations
Access to all routine
vaccinations.
Travel Medical Services
Review of your travel itinerary,
arrangement for necessary vaccinations and access to relevant clinical information.
e-Med™ Patient Files
Each Total Access Medical Patient Member receives their entire
medical history in the electronic format of their choice; flash
drive, disc or mini-disc. These files are updated
each and every time patients visits their physician. The
benefit of having all of your medical history at your finger
tips? Allergic to anything? Ever have a trip to the ER? Now
the physicians in the ER will immediately have all of your
vital information at hand.
Certified Nutritionist
Since we want Total Access Medical Patient Members to stay
healthy, every member works directly with a certified nutritionist
to create a perfect dietary plan that meets their lifestyle,
medical, and historical background.
Patient Appointment Log (PAL)
Following each visit patients will receive an email containing
key points from their appointment, such as next appointment
date, prescription changes, instructions, etc. The PAL
will take away the worry of forgetting any information. The
PAL also allows physicians to refer back to previous meetings.
Same Day Appointments
Everyone has emergencies, but not everyone has a physician
that is willing and able to see them on the same or next day. When
you are part of the Total Access Medical group, your physician
will make every effort to see you on the same day of your emergency.
24/7 Total Access
Each patient has 24/7 access to their physician, by email,
cell or office phone.
Total Access Medical’s Patient Care Center
Not only will you have access to your own physician, you
also have access to a team of medical, support and administrative
professionals that are here to support YOU. This
includes our Patient Care Center. This single point
of contact is able to help you via phone with a wide variety
of questions, issue resolution, and more 24 hours a day,
seven days a week.
Patient Member Satisfaction Surveys
We value your opinion and make every effort to make sure
we are living up to your standards. Each Total Access
Medical Patient Member is asked to fill out a Patient Member
Satisfaction Survey to make sure that all of our services
are up to par.
OneDoc™
One of the major challenges with our healthcare system today
is multi-doctor practices. You never see the same doctor
twice and they never get to know you, your condition, your
family, your situation, or your preferences. Total
Access Medical ensures you see the same Doctor every single
time, when you want, and where you want.
Total Experience
A great deal of time and care is put into the patient experience
at all Total Access Medical offices. We want you to
feel comfortable and at ease while you are visiting your
physician. Our offices are designed more like open
air spas, than traditional patient waiting rooms.
Total Health Check
The Total Access Medical team automatically schedules each
patient for a annual Total Health Check, which includes a
thorough physical exam and a health risk analysis for all
out patient members. Just one more way Total
Access Medical works to keep patients healthy.
If you have an idea that you think will improve your experience
with Total Access Medical, please let us know anytime by
simply emailing us at info@totalaccessmedical.com.
Unlike traditional medical delivery, Total Access Medical
patients are our only priority – and your satisfaction and
wellness our only concern.
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